Returns & Exchanges

At Ornaments 4 Orphans, we want you to love your handmade home decor. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and prepaid shipping label.

2

Pack Your Items

Carefully place the unused ornaments or home goods in their original packaging to ensure they are protected during transit back to our warehouse.

3

Ship the Package

Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing